Employees of School ¾ÞÈéÊÓƵ 60, along with their eligible dependents, can access a variety of support services through our Employee & Family Assistance Program (EFAP) through BC Consulting (Brown Crawshaw). This service is free, 100% confidential and is available 24\/7 at 1-800-668-2055.<\/p>\n
What is the Employee & Family Assistance Program?<\/strong> Why is the EFAP needed?<\/strong> What assistance can I expect to receive?<\/strong> What kinds of problems will the EFAP address?<\/strong> Who can access the EFAP?<\/strong> What will the EFAP cost me?<\/strong> What if I need to cancel a session?<\/strong> If you need to cancel or reschedule, immediately call the counsellor or the number shown on the back of this brochure. The counsellor may then be able to use that time to see other clients who need assistance.<\/p>\n Will my cultural differences be considered?<\/strong>
\nThe Employee & Family Assistance Program (EFAP) is a service that provides confidential, professional assistance to employees and their families to resolve problems that affect their personal lives and in some cases their job performance. Participation in the program is voluntary.<\/p>\n
\nEach of us, regardless of our position in an organization, may face a variety of problems in our daily lives. Usually, we can work them out. Sometimes our problems become too much for us to handle and they affect our personal happiness, our relationships with others, our performance at work, or our health. When this occurs, we need help in resolving the problems. Without proper attention, these problems can become worse and the consequences are often unpleasant and expensive. Early intervention towards the resolution of the problem can make a real difference. When personal problems begin to impact an employee\u2019s functioning, job performance, or the morale of fellow workers, the EFAP may be useful in assisting the employee to address the problem.<\/p>\n
\nThe EFAP is an offer of help that is confidential. Once you have contacted the EFAP, the nearest EFAP counsellor will contact you within 24 hours to make an appointment.
\nAfter your concern has been discussed with the counsellor, he\/she will recommend the actions that can help you most. Usually, client problems can be addressed in four to six (one hour) sessions or less. If needed, the counsellor will discuss whether or not limited additional sessions may be made available to you. Counselling sessions are always offered to a client outside of their work hours and always away from the workplace.<\/p>\n
\nThe EFAP deals with problems that affect an employee\u2019s personal well-being which may affect job performance. Problems include, but are not limited to:<\/p>\n\n
\nIf you are a current employee, you are eligible. This program is also available to an employee\u2019s spouse or common-law partner and dependent children. Call EFAP for more details.<\/p>\n
\nThe assessment, counselling and\/or referral service is provided at no cost to eligible employees and their families.<\/p>\n
\nThere may be an occasion when you need to cancel or reschedule your appointment, but please cancel only when absolutely necessary, and provide as much notice as possible. Remember, the counsellor has scheduled that time for you.<\/p>\n
\nIf there are cultural elements that you feel are important, BCI will try to accommodate them as best as possible. You can help by letting us or the counsellor know of your preferences.<\/p>\n